Last Updated: December 9th, 2024

At Wrinkle Free Delivery, your privacy is of utmost importance to us, and we are dedicated to maintaining the trust and confidence of all individuals who interact with our services. This Privacy Policy has been established to provide a detailed explanation of how we collect, use, disclose, and protect the personal information you provide to us through your use of our website, mobile application, and any other digital or physical interactions with Wrinkle Free Delivery. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We are committed to being transparent about the types of personal information we collect and how it is obtained. This information may include, but is not limited to:

a. Information You Provide to Us

When you create an account, place an order, participate in a survey, or otherwise interact with Wrinkle Free Delivery, you may provide personal details such as your full name, mailing address, phone number, email address, and payment information. Additionally, if you choose to share feedback, submit inquiries, or provide details about your preferences, these communications may also be recorded.

b. Information Automatically Collected

When you access our website or mobile application, we may automatically collect information about your device, browsing activities, and interactions with our services. This may include, but is not limited to, your IP address, unique device identifiers, browser type, operating system details, geographic location, and usage data such as the pages you visit, the links you click, and the time you spend on specific sections of our website or app. These details are often collected through cookies, web beacons, and similar tracking technologies.

c. Information Obtained From Third Parties

We may also receive information about you from third-party sources, such as social media platforms when you choose to connect your accounts, advertising partners, and publicly available databases. These sources provide us with additional insights into your preferences and behavior to enhance your experience with Wrinkle Free Delivery.

d. Sensitive Personal Information

While we generally do not seek to collect sensitive personal data, there may be instances where such information is voluntarily provided by you, for example, if it is relevant to a specific service or feature. Sensitive data may include details related to your health, preferences, or other sensitive categories as applicable under relevant privacy laws.

2. How We Use Your Information

We use the information we collect to facilitate, improve, and customize the services we provide to you. Specifically, your data may be used for the following purposes:

•To process and fulfill your orders, including payment processing, delivery coordination, and customer support services.

•To communicate with you about updates to your orders, promotional offers, newsletters, or important changes to our terms, policies, or services.

•To improve and optimize the functionality of our website and mobile application by analyzing user behavior and preferences.

•To enhance our marketing and advertising efforts by tailoring content and promotions to align with your interests.

•To conduct research and analytics aimed at better understanding user needs and improving our offerings.

•To ensure the security of our services, prevent fraudulent activity, and comply with legal and regulatory obligations.

3. How We Share Your Information

Your privacy is important to us, and we are committed to disclosing how and why your information may be shared. Wrinkle Free Delivery may share your personal data under the following circumstances:

a. With Service Providers

We work with trusted third-party vendors and service providers who assist us in various aspects of our operations, such as payment processing, delivery logistics, IT support, marketing services, and data analysis.

b. With Advertising and Marketing Partners

We may share certain information with advertising platforms and marketing partners to deliver personalized content and promotional materials that are most relevant to your interests.

c. With Business Partners

In certain cases, we may collaborate with other businesses to offer joint services or co-branded promotions. When this occurs, your data may be shared as part of these partnerships.

d. To Comply With Legal Requirements

We may disclose your personal information when required to do so by law, regulation, legal process, or governmental request. This includes sharing information with law enforcement or regulatory authorities when necessary to protect our legal rights or the safety of our users.

e. During Business Transactions

In the event that Wrinkle Free Delivery undergoes a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of the transaction.

f. With Your Explicit Consent

If you provide explicit consent to share your information with specific parties or for specific purposes, we will honor your preferences.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, it will be securely deleted or anonymized in a manner consistent with applicable regulations.

5. Your Rights and Choices

Depending on the jurisdiction in which you reside, you may have certain rights concerning your personal information. These rights may include:

•The right to access the personal information we hold about you and request corrections if there are inaccuracies.

•The right to request the deletion of your personal data, subject to legal or contractual retention requirements.

•The right to opt out of certain data processing activities, such as receiving promotional emails or targeted advertising.

•The right to data portability, allowing you to obtain and reuse your personal data across different services.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. Cookies and Tracking Technologies

Our website and app use cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and personalize content. By using our services, you consent to our use of these technologies unless you adjust your browser settings to disable cookies.

7. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no data transmission or storage system can be guaranteed to be 100% secure, and we encourage you to take precautions when sharing sensitive information.

8. International Data Transfers

Wrinkle Free Delivery may transfer and process your personal information in countries outside your own, including jurisdictions that may not provide the same level of data protection. By using our services, you consent to these cross-border transfers as necessary to provide our services.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Wrinkle Free Delivery

Email:support@wrinklefreelaundry.com 

Phone: 770-765-7806